Terms of Service

1. Acceptance of Terms

By accessing and using CareWell Nutrition's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

CareWell Nutrition provides online nutrition consultation services, including:

• Individual nutrition consultations via video call
• Personalized meal planning and dietary guidance
• Ongoing nutrition support and coaching
• Educational resources and materials

3. Professional Relationship

Our services establish a professional nutrition counseling relationship. This is not a medical relationship, and our services do not replace medical care or treatment.

4. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information
• Attend scheduled appointments or provide reasonable notice of cancellation
• Follow agreed-upon payment terms
• Consult with healthcare providers before making significant dietary changes
• Use our services in good faith

5. Appointment Scheduling and Cancellation

Appointments must be scheduled in advance. Cancellations should be made at least 24 hours before the scheduled time. Late cancellations may be subject to fees.

6. Payment Terms

Payment is due at the time of service unless other arrangements have been made. We accept various payment methods as specified during booking.

7. Confidentiality

We maintain strict confidentiality of all client information in accordance with professional standards and applicable laws. See our Privacy Policy for details.

8. Limitations of Service

Our services are limited to nutrition education and guidance. We do not:

• Diagnose, treat, or cure medical conditions
• Prescribe medications or supplements
• Provide emergency medical services
• Guarantee specific health outcomes

9. Intellectual Property

All content, materials, and resources provided by CareWell Nutrition are our intellectual property and are protected by copyright laws. You may not reproduce or distribute our materials without permission.

10. Limitation of Liability

CareWell Nutrition's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

11. Termination

Either party may terminate the professional relationship at any time with reasonable notice. Termination does not affect obligations incurred before termination.

12. Governing Law

These terms are governed by the laws of Indonesia. Any disputes will be resolved in the courts of Indonesia.

13. Changes to Terms

We may update these Terms of Service from time to time. Continued use of our services after changes constitutes acceptance of the new terms.

14. Contact Information

For questions about these Terms of Service, contact us:

• Email: [email protected]
• Phone: +62 431 867 204
• Address: Jl. Piere Tendean No. 15, 95111 Manado, Indonesia